Privacy Policy

Last updated: draft for review — please confirm before publishing.

Who we are

Our website address is: https://estia-chania.gr. This site is operated on behalf of ESTIA Luxury Residence, 17 Gavaladon Str, Chania 73132, Crete, Greece.

What information we collect

When you use the contact form on this site, we collect the information you submit — your name, email address and the content of your message — so that we can respond to your enquiry. We do not collect payment or booking information through this website.

How we use your information

Information submitted through the contact form is used only to respond to your enquiry and, where relevant, to arrange your stay. We do not sell or share your information with third parties for marketing purposes.

Cookies

This website does not use tracking or advertising cookies. If analytics or other cookies are added in future, this section will be updated accordingly.

Third-party services

The contact form on this site is processed by a third-party form service (Formspree), which receives the information you submit in order to deliver it to us by email. Please refer to that provider’s own privacy policy for details of how they handle data in transit.

Data retention

We retain enquiry messages only for as long as needed to respond to you and handle any related booking, after which they are deleted.

Your rights

You may ask us at any time what information we hold about you, and request that it be corrected or deleted, by contacting us using the details on our Contact page.

Contact

Questions about this policy can be sent to us via the contact form or by phone at +30 693 900 0075.